Inman

Client experience: Taking customer service to a higher level

bikeriderlondon / Shutterstock.com

No agent is the same. Whether it’s taking a systematic approach or having a friendly face, real estate agents can up the ante for their customer service by simply looking at the buying and selling process from their own perspective.

Brian Bair of Bair Group, Nancy Braun of Showcase Realty and Debbi DiMaggio with Highland Partners talked about their client experience tricks of the trade at Inman Connect San Francisco. Watch the video: