Christina Burns

Christina Burns is the Director of Customer Happiness at Ruby Receptionists. With over a decade of customer service experience, Christina has found that making CX magic is her favorite thing ever. She believes that a grassroots culture of collaboration, support, and personal growth is the key to delivering world-class customer service. Using her signature humor, humility, and compassion to guide her, she leads Ruby’s Customer Happiness superheroes as they pioneer the new frontier of WOW-worthy service. She would love to hear from you and can be found online at www.cxburns.com!

3 steps to delivering superior customer service -- consistently

The Ruby Service Pyramid example

Nov 4