Never one to suffer fools gladly, Zillow Group Director of Industry Outreach Jay Thompson provides educational tools on real estate technology to hundreds of thousands of agents while protecting the Zillow brand  across the blogosphere and social universe. Thompson founded his own virtual brokerage and award-winning real estate blog, PhoenixRealEstateGuy.com, before Zillow scooped him up, and he uses the same engaging content practices in his regular series of social posts, blogs and webinars.