As a team leader, you have a responsibility to guide your team from panic to assurance — especially in challenging situations. That's why they look up to you. Here are a few strategies to help you be the supportive leader they're looking for
Given everything that 2020 brought on, it's understandable if your team members are feeling a little down and unmotivated. So, here are a few tips to help perk up your team and nudge them to achieve their goals for the year
Fear ruins creativity, but celebration and encouragement causes it to grow
A good CRM will provide you with enough true information to hold agents accountable as well as compare how your team members work
The best team leaders seek to find safe solutions to grow stronger and more productive by focusing on these seven vital elements to evolve and thrive
Although it was a challenge at first, now we're realizing the enormous benefits of running business in the digital space. That's why teams have to work on having the basics of virtual meetings down pat
An unexpected change in the world shouldn't turn your business upside down. Here's how staying organized and having a structured sales process can help push your business forward, especially right now
It’s important, now more than ever, that you optimize your business and life, and stay focused on what you can control during these trying times
Use this time to do the foundational administrative work that agents can never get around to — like implementing a customer relationship management system
Opinion
Many people have a tendency to go straight into survival mode when crisis hits, but Kathleen Black is here to help you thrive, rather than survive, in uncertainty
When it comes to your team, providing clear direction on how to communicate and who to reach out to is crucial to driving business forward now. Here's how to strengthen interactions with these four main contact groups
Opinion
Whenever there's a bump in the road, teams members look up to their leaders for assurance. Provide support by being the calm voice of reason, taking initiative and aligning your plans with your desired outcome
Teams that choose to adapt to the unique needs of a crisis market will find many opportunities to stay top-of-mind with prospects while nurturing leads. Here are a few ad spend strategies to consider
Do yourself and your team a favor: Establish strong onboarding and training systems to make achieving your goals more seamless and systematic