Gary Keller was expanding his business by living life on the road, until a simple behavioral assessment changed everything. It led him to identify the right processes, hire the right people, and eventually fire himself from the CEO role.

Gary Keller was expanding his business by living life on the road, until a simple behavioral assessment changed everything. It led him to identify the right processes, hire the right people, and eventually fire himself from the CEO role.

Show Notes:

  • 1:02 – Gary was completely unprepared for growth outside Austin, Texas. But not for long.
  • 3:59 – Every new office but one fails. Why? Gary found guidance from an unlikely source: french fries.
  • 6:14 – How Gary created “The Launch Manual” by having someone just follow him around, and discovers sometimes we succeed in spite of what we do every day.
  • 8:13 – Life balance became a focus for Gary well before it became a buzzword.
  • 12:03 – The US and Canada became 31 territories, based on the mathematical calculation of proximity and opportunity.
  • 15:54 – Failure found Gary. Again. And his partners weren’t happy. It turned out control was the issue. But who’s?
  • 17:51 – Gary met the coach — and his behavioral assessment — who would profoundly shape his life.
    22:01 – The answer to the problem for Gary was the least expected: resign.
  • 25:29 – Gary learned a valuable lesson about performance and accountability — and creating meaningful change.
  • 30:15 – How can 40% average annual growth be sustainable? Here’s how.

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