Jay Thompson

Everyone has their quirks — for Lady Gaga it's wearing meat dresses, and for your clients, it's something else. Either way, everyone deserves a chance to be heard before they're judged

Make the ask, provide resources to make it easier for the reviewer, and bake reviews into your business plan

Rather than banging people over the head with your needs, try prospecting with the mindset of reaching out to others and offering availability, assistance and professionalism

Here's my 2019 outlook, based on what I read, things I know, people I’ve talked to and complete whimsy

Buying awards you didn't earn, pretending to dial the wrong number and using typos to sound more human are no way to build a business

If you remember to treat a fellow human as you’d like to be treated, then you have the key to success

How do consumers win with limited representation and an agent who can’t advocate on their behalf?

Ridding your feed of toxicity can be helpful and turn that sometimes dusky Facebook experience into something more useful

Remember, it’s about your buyer and seller clients — not you

If you provide superior customer service, you have nothing to worry about

Real estate pros who make foolhardy decisions take a hit in the reputation department

Disintermediation is only truly a problem if you just provide basic services

Open yourself to how others think, and you just might find yourself growing in ways you never thought possible

Expend your energy on focusing on your clients, and let go of your disruption complaints — you'll be a better agent