Customer service is more than just completing tasks and getting to closing — it's about building a positive memory for someone finding their way to a new home
Opinion
A ‘Money Pit’ is funny when it stars Tom Hanks and Shelly Long, but when it’s your clients, make sure your buyers aren’t actors in a real-time remake — and you’ll be a big star
Fear ruins creativity, but celebration and encouragement causes it to grow
When you're feeling low on energy, it's easy to lose sight of what you're working toward. So, here are some smart ways to cultivate a productive environment and pick yourself back up
Opinion
Make getting reviews part of your process, reply to all your reviews and reach the masses who use reviews to help them find a service provider
Opinion
What are the biggest challenges in the current market and on the horizon for real estate? Inman’s Town Hall last week offered some insight — and ways forward — from industry experts on the frontlines
Opinion
In the midst of this year's health crisis, what should a broker say to an agent who's worried about the ramifications of a client contracting COVID-19 as a result of home showing?
Opinion
Looking for a little clarity on this week's news? Windermere Chief Economist Matthew Gardner dives into Fannie Mae’s National Housing Survey and what consumer confidence looks like right now
Consistent, relevant content is key to making the most out of your videos
Opinion
As a small business owner, having unique content and a blog that doesn’t look like everyone else’s is an advantage. It's important to stand out in a crowded field. It's affordable, too
Here are a few things we’re doing to keep our real estate teams cohesive, connected and collaborative while working virtually this summer
Opinion
There’s little doubt that Compass will go public eventually. How will that impact the tech-forward brokerage and the industry at large?
Opinion
Looking for a little clarity on this week's news? Windermere Chief Economist Matthew Gardner examines how the housing market has fared over the past 16 weeks and what to expect as we move through the year
Opinion
This week, Byron Lazine and Nicole White are joined by HAR's Matt Burrus, who clears up confusion on headline news about master bedroom terminology
Opinion
Use your mission and vision to focus and fuel your team during crisis and change, and you will be unstoppable on the other side
Opinion
Now is not the time to pull back on social media. Exercise caution, and follow these guidelines to keep your business above potential frays
