How to tighten your team's belt right now
The coronavirus has already significantly affected the economy, and chances are, it'll have an impact on your team, too. Here are a few things you can do to get your financial commitments in shape, adapt your team and soften the blow
by Kevin Kauffman Mar 19
How to create a business continuity plan for your brokerage
COVID-19 disruptions expose an uncomfortable truth — many brokers are not prepared for changes to business as usual. What can you do to build resilience into your brokerage? 
by Troy Palmquist Mar 17
Bright young things: New real estate leaders share what they've learned
Exercise patience, good communication skills and accountability to ensure success
by Lillian Dickerson Mar 13
How to strengthen your team’s bond
It's through these avenues that we’ve built a solid team and a healthy foundation for our business
by David Parnes AND James Harris Feb 27
Anatomy of a deal killer: Missed emails and lack of follow-up
Don't just shoot off an email and expect a response. Always follow up with a phone call.
by Troy Palmquist Dec 26
How to talk business with your sphere (and not seem pushy)
Spark meaningful dialogue with your VIPs, friends and family by structuring and timing communications just right
by Kelly O'Brien Dec 17
Don't lose your mind! 10 tips for staying sane through challenging transactions
We've all dealt with impossible client expectations and demands. Here's how to stay level-headed through contentious transactions
by Missy Yost Nov 15
Amateur hour! How to keep your cool with other agents
Opinion
To keep transactions moving, the best move is to communicate, communicate, communicate
by John Giffen Aug 18
Sellers had enough? How to keep emotions in check when fatigue sets in
Expectations drive behavior throughout the sales process. Be sure your clients are in the know, and it'll be a smoother experience all around
by Christy Murdock Aug 6
3 ways to keep clients happy throughout the transaction
Work these suggestions into your best practices, and your customers will remain satisfied throughout the somewhat arduous process of buying and selling a home
by Jackson Cooper Aug 20
Being loud doesn't make you right: 3 ways to be heard
I am half-Greek and half-German, and when I communicate about something I’m passionate about, there are probably two things you can expect from me: I will believe I’m right, and I will probably be loud.
by Spyro Kemble May 22
7 ways to get fired by your buyer clients
Opinion
If you lose their trust, you've lost the transaction
by Kellie Tinnin Jan 3
Inman Connect badges
Germany’s Roland Kampmeyer explains why attending Connect is “like an energy bar and an energy drink at the same time”
by Matthew Shadbolt Nov 21
Details matter: 3 ways to provide a better client experience
Opinion
Little things mean a lot when it comes to making a big impression on clients
by Troy Palmquist Nov 1
How honest communication builds rapport with clients
Keep communication open and honest for easier deals and a more pleasant experience for everyone
by Matt Johnson AND Andrew Wetzel Aug 31